FSS hours of operation during COVID-19

932nd Public Affairs / Published March 23, 2020

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2nd Lt. Melissa Broussard, force support officer, 932nd Force Support Squadron, poses for a portrait just outside of the FSS customer service desk Jan. 24, 2020, Scott Air Force Base, Illinois. Broussard was the Airman Spotlight for January and shared her Air Force story with Wing leadership during the Wing Review meeting leading into the January unit training assembly. (U.S. Air Force photo by Christopher Parr)

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U.S. Air Force Citizen Airman, Senior Airman Kathryn N. Baskerville, 932nd Force Support Squadron, customer support technician receives a Wing coin from 932nd Airlift Wing Command Chief, Barbara Gilmore for overall excellence in service and Baskervilles's recent graduation from Airmen Leadership School, Jan. 10, 2020, Scott Air Force Base, Illinois. (U.S. Air Force photo by Christopher Parr)

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Airman First Class Nestor Biayi, personalist with the 932nd Force Support Squadron, prepares a blank identification card to be created Feb. 8, 2019, Scott Air Force Base, Illinois. Biayi joined the Air Force Reserve to both serve his country, but utilize the great educational benefits while serving. (U.S. Air Force photo by Christopher Parr)

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Team Scott members honor those killed during the tragic events of September 11, 2001 during a memorial reveille, Sept. 11, 2019, Scott Air Force Base, Illinois. Jennifer Welch who was in the Pentagon when the attacks occurred was the guest speaker for the event. (U.S. Air Force photo by Master Sgt. Christopher Parr)

SCOTT AIR FORCE BASE,Ill. --

New office hours in 932nd Headquarter Building 3650
from the Mission Support Group:
Work-Center Phone Telework In Office Programs Managed in Office
Customer Support: 229-7531 M/W/F T/TH; 0900 –15:30 ID Card issuance
Enlisted Promotions & DD Form 214
Awards & Decs & Evaluations

Education and Training: 229-7070 M/W/TH/F T (based on appts) PME/CDC Testing

Force Management: 229-7505 M/T/W/TH/F T/TH (as needed) 1288s/3920s/2096s/Accessions (Package routing)

MPS Superintendent
/Installation Personnel
Readiness: 229-7516 M/W/F T/TH (as needed) Deployments/ALL CD Programs

Career Development: 229-7516 M/W/F T/TH (as needed) ALL CD programs

Airman & Family
Readiness: 229-7556 M/T/W/TH/F (as needed)??? Members In-processing from basic/tech school
Transition, Financial Readiness, Key Spouse, Relocation, Employment, Deployment, EFMP, Newcomers, Information & Referral

Sustainment Services: 229-7399 M/W/F T/TH IGEMs, Readiness, Lodging, Fitness, DFAC (keep Active Duty abreast of current LIMFACs)
Communication Flight
/Knowledge
Workcenter/MailCenter: 229-7332/7330 (as needed) 0800 – 1400 ALL Comm Flight programs

Wing Career Advisor: 229-4987 M/T/W/TH/F (as needed) Extensions

FSS Superintendent: 229-7503 M/T/W/TH/F T/TH (as needed) Supervisory Oversight/Officer
Promotions/Site Security
Manager for DEERs/IGEMs-
MICT/DD Form 214/Pull
Monthly Reports/Assist work-centers
as needed w/ program
management/Attend WG Staff
Mtgs/Facilitate FSS Weekly
Mtgs/Roll Calls/Wingmen Cks

Personnel System
Manager: 229-7649 M/T/W/TH/F Readiness Reporting/ALL PSM
programs/IPR as needed

For those teleworking, here are some tools that will come in handy:
-Outlook Web Access (OWA) – provides limited access to email from the web (may not be able
to access encrypted email). All you need to access OWA is a browser and CAC.
-AFRC Sharepoint – accessible from external connection via CAC authentication.
-Desktop Anywhere – can be installed on any computer (PC or Mac/Personal or Government).
Virtual Private Network (VPN) – can be used if the employee has a government issued laptop.